Effective Date: August 22, 2025

Envisi8 Creative, LLC DBA Destiny31 Creative Studio (“Destiny31 Creative Studio,” “we,” “us,” or “our”) respects the privacy of our clients, visitors, and subscribers. This Privacy Policy explains how we collect, use, protect, and share information when you use our website, subscribe to our services, or make purchases through our platform.

Information We Collect

Personal Information:

We may collect the following types of personal information:

Contact Information:

• Name, email address, phone number
• Mailing address and billing address
• Business name and website URL

Payment and Billing Information:

• Credit card details, billing address
• Transaction history and payment records

Account and Service Information:

• Username and password
• Service preferences and settings
• Usage data and analytics from our platform
• Communication history and support interactions

Website and Platform Usage:

• IP address, browser type, device information
• Pages visited, time spent on site
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

• Provide access to Destiny31 Creative Studio platform and features
• Process payments and manage billing
• Deliver customer support and technical assistance
• Send service-related notifications and updates

Business Operations

• Fulfill orders and deliver purchased products or services
• Process refunds and handle cancellations
• Maintain accurate financial and business records
• Comply with legal and regulatory requirements

Communication

• Send important account and service updates
• Provide marketing communications (with your consent)
• Respond to inquiries and support requests
• Deliver educational content and resources

Platform Improvement

• Analyze usage patterns to improve our services
• Develop new features and functionality
• Ensure platform security and prevent fraud

E-Commerce and Payment Processing

Payment Information

We use secure third-party payment processors to handle credit card transactions. We do not store complete credit card information on our servers. Payment processors may retain certain payment information in accordance with their privacy policies and industry standards.

Order Fulfillment

When you make a purchase, we collect and use your information to:

• Process and fulfill your order
• Send order confirmations and shipping notifications
• Handle returns, refunds, and customer service issues
• Maintain transaction records for accounting and tax purposes

Subscription Services

For ongoing software subscriptions:

• We process recurring payments according to your chosen billing cycle
• We maintain subscription status and usage records
• We send billing statements and renewal notices
• We provide access controls based on your subscription level

Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing and billing
• Email delivery and communication services
• Analytics and website optimization
• Customer support and technical services
• Legal and accounting services

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Enforce our Terms of Service

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Mailing List and Communications

Email Subscriptions: To join our mailing list, please subscribe through our website. We do not share, rent, or sell your email information to any third-party vendors.

Unsubscribing: You can unsubscribe from our mailing list at any time by:

• Clicking the unsubscribe link in any email footer
• Contacting us through our website chat feature
• Managing your preferences in your account settings

SMS Communications: If you opt-in to SMS notifications, you may receive service updates and promotional messages. Standard message and data rates may apply. Reply STOP to opt-out at any time.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure payment processing systems

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records as required by law

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access to your personal data
• Correction of inaccurate information
• Deletion of your personal data
• Portability of your data
• Opt-out of certain processing activities

To exercise these rights, please contact us through our website chat feature.

Third-Party Links and Services

Our website may contain links to third-party websites, including:

• Payment processors
• Social media platforms
• Partner services and integrations
• Educational resources

We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Ensure website security and functionality

You can control cookie settings through your browser preferences.

Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing notice through our platform

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us through our website chat feature.

Disclaimer

Information displayed or otherwise provided on this website does not create a client relationship. Any use of information taken from this site is done so at the reader’s own risk. Destiny31 Creative Studio is not responsible for any third-party websites linked to our website.

Copyright Notice

All content included on our website is protected by Copyright © 2025 Envisi8 Creative, LLC DBA Destiny31 Creative Studio. All Rights Reserved. No information may be modified, removed, deleted, augmented, added to, reproduced, downloaded, published, or transferred in any form, in whole or in part, other than reproduction and/or downloading for personal use, except where specifically noted or with prior written permission. Any unauthorized use of this material may constitute copyright infringement.

This Privacy Policy was last updated on August 22, 2025

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